Support-CS

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  • Announcement on the completion of system maintenance(2024-08-20)

    Dear BVOX Users,   BVOX has completed the upgrade of its trading system. Functions  have been restored as of August 20, 2024, 02:30(UTC+8). We apologize for any inconvenience caused and appreci...

  • Announcement on Futures Trading System Maintenance (2024-08-20)

    Dear BVOX Users,   In order to provide users with a better trading experience, BVOX will undergo a trading system upgrade on August 20, 2024, with an estimated upgrade duration of one hours.   D...

  • How to complete KYC

    Web Step1. Login www.bvox.com, and then click "User center". Step2. Click "KYC"-"CONTINUE". Step3. Following the steps to fill in your information in the blank, and then click "SUBMIT".  Step4. KYC...

  • How to Withdraw Crypto from BVOX

    Web Step1.  Log into your BVOX account and click “Assets” - “Wallet” Step2. Choose the cryptocurrency you want to withdraw, for example, USDT. Step3. Paste the address you want to withdraw and sele...

  • How to Deposit Crypto to BVOX

    Web Step1.  Log into your BVOX account and click “Deposit” Step2. Choose the cryptocurrency you want to deposit, for example, USDT. Step3. You will see the available network for depositing USDT. Pl...

  • How to sign up BVOX account

    App Step1. Login BVOX App, click “Sign up”  Step2. Select “Phone” or “Mail” to sign up. Following the steps to enter the correct information. Step3.   Read and click the terms of use privacy agreem...

  • BVOX Futures: USDT-Margined Swaps Guide

    USDT-Margined Swaps interface consists of the following parts: ① Futures list page: In this section, you can select a futures by clicking on the futures name to switch. ② Futures message page: In t...

  • Download BVOX App

    First, please open the download link on your mobile phone: https://www.bvox.com/download   For iOS user:1.Download through the App Store (US Apple account) as follows:On the download page, click Ap...

  • How to invite your new friend to signup in BVOX

    Web Step1. Click "My Invitation" Step2. You will see your Invitation code&link, you can also download the invitation poster, and share to your friends.   App Step1. Click "Invite" Step2. You will...

  • About Spot Trading

    A spot trade is a simple transaction between a buyer and a seller to trade at the current market rate, known as the spot price. The trade takes place immediately when the order is fulfilled. Users ...