Support-CS

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Activity overview

Latest activity by Support-CS
  • Support-CS created an article,

    BitVenus System Upgrade Completed (2024-4-7)

    Dear BitVenus Users,BitVenus has completed the transaction system upgrade. Functions such as deposits, withdrawals, and trading have been restored as of April 7th, 07:45 (UTC+8). You can now procee...

  • Support-CS created an article,

    BitVenus System Maintenance Notice (2024-04-07)

    Dear BitVenus users, To enhance our trading system, BitVenus will be conducting a system upgrade on April 7th, with an estimated duration of 3 hours. During this period, deposits and withdrawals wi...

  • Support-CS created an article,

    How to sign up

    App Step1. Login Bitvenus App, click “Sign up”  Step2. Select  “Phone” or  “Mail” to sign up. Following the steps to enter the correct information. Step3.   Read and click the terms of use privacy ...

  • Support-CS created an article,

    How to invite

    Web Step1. Click "My Invitation" Step2. You will see your Invitation code&link, you can also download the invitation poster, and share to your friends.   App Step1. Click "Invite" Step2. You will...

  • Support-CS created an article,

    How to complete KYC

    Web Step1. Login www.bitvenus.me, and then click "User center". Step2. Click "KYC"-"CONTINUE". Step3. Following the steps to fill in your information in the blank, and then click "SUBMIT".  Step4. ...

  • Support-CS created an article,

    How to Deposit Crypto to BitVenus

    Web Step1.  Log into your BitVenus account and click “Deposit” Step2. Choose the cryptocurrency you want to deposit, for example, USDT. Step3. You will see the available network for depositing USDT...

  • Support-CS created an article,

    How to Withdraw Crypto from BitVenus

    Web Step1.  Log into your BitVenus account and click “Assets” - “Wallet” Step2. Choose the cryptocurrency you want to withdraw, for example, USDT. Step3. Paste the address you want to withdraw and ...

  • Support-CS created an article,

    Download BitVenus App

    First, please open the download link on your mobile phone: https://www.bitvenus.com/download   For IOS user:1.Download through the App Store (US Apple account) as follows:On the download page, clic...

  • Support-CS created an article,

    About Spot Trading

    A spot trade is a simple transaction between a buyer and a seller to trade at the current market rate, known as the spot price. The trade takes place immediately when the order is fulfilled. Users ...

  • Support-CS created an article,

    How to Use Authenticator for 2FA on BitVenus

    Download the Authenticator For IOS user, go to App store, and search "Authenticator". For Android user, go to App store or website, and search "Authenticator".   Web Step1.  Login www.bitvenus.me, ...