Dear BitVenus Users,
To provide a better trading experience for our users, BitVenus will be conducting a comprehensive system maintenance upgrade on July 15, 2024.
This upgrade will involve all functional modules of the platform, hence during the maintenance period, all services on the BitVenus app and official website will be suspended. This includes, but is not limited to, deposits, withdrawals, futures trading, copy trading, and spot trading operations. However, please rest assured that your account funds will remain completely secure.
This upgrade will involve all functional modules of the platform, hence during the maintenance period, all services on the BitVenus app and official website will be suspended. This includes, but is not limited to, deposits, withdrawals, futures trading, copy trading, and spot trading operations. However, please rest assured that your account funds will remain completely secure.
Estimated Upgrade Time: July 15, 09:00-18:00 (UTC+8)
Given the extensive scope and prolonged duration of this maintenance upgrade, to avoid causing inconvenience, we advise you to:
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Close any future positions you hold in advance.
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Cancel any open orders in spot, future, and copy trading, which can be replaced after the maintenance is completed.
We will issue an announcement immediately after the upgrade is completed.
If you have any questions or need assistance, please do not hesitate to contact our online customer service.
BitVenus Team
July 14, 2024
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