Dear BitVenus Users,
In order to provide users with a better trading experience, BitVenus will undergo a trading system upgrade on 31st May, with an estimated upgrade duration of Two hours.
During this period, the platform will temporarily suspend deposits, withdrawals; contract trading, copy trading, and spot trading will be unable to place orders,
close positions, cancel orders, set stop-profit and stop-loss.
close positions, cancel orders, set stop-profit and stop-loss.
Estimated Upgrade Time: 31st May,5:00-8:00 (UTC+8)
To minimize inconvenience caused by the system maintenance, we strongly recommend the following:
For users with open orders: Once the system upgrade begins, all open orders will not be executed.
Therefore, we suggest you cancel your orders before the upgrade starts and re-submit them after the upgrade is completed.
Therefore, we suggest you cancel your orders before the upgrade starts and re-submit them after the upgrade is completed.
For users with open positions: No operations can be conducted during the maintenance period.
It is advisable to reassess your margin balance and risk ratio before the system upgrade to avoid potential liquidation risks due to price fluctuations.
It is advisable to reassess your margin balance and risk ratio before the system upgrade to avoid potential liquidation risks due to price fluctuations.
Please ensure that your trades are adequately prepared for the upgrade, and notifications will be promptly released upon completion of the upgrade.
For any inquiries or assistance, please feel free to contact our online customer service.
BitVenus Team
30th May, 2024
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