Dear BitVenus Users,
In order to provide users with a better trading experience, BitVenus will undergo a trading system upgrade on May 9th, with an expected upgrade time of 3 hours.
Expected Upgrade Time: May 9th, 05:00-08:00 (UTC+8)
During this period, deposits and withdrawals will be temporarily suspended. Futures trading, copy trading, and spot trading will also be temporarily unable to place orders, close positions, cancel orders, set take profits, or stop losses.
To avoid inconvenience caused by system maintenance, we strongly recommend the following:
For users with open orders: After the system upgrade begins, all open orders will not be executed. Therefore, we suggest that you cancel your orders before the upgrade starts and reissue them after the upgrade is completed.
For users with positions: No operations can be conducted during the maintenance period. It is recommended to reassess your margin balance and risk rate before the system upgrade to avoid potential liquidation risks due to price fluctuations.
Please ensure that your trades are adequately prepared for the upgrade, and we will notify you immediately upon completion.
If you have any questions or need assistance, please feel free to contact our online customer service.
BitVenus Team
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