Dear BitVenus users,
To enhance our trading system, BitVenus will be conducting a system upgrade on April 7th, with an estimated duration of 3 hours.
During this period, deposits and withdrawals will be temporarily suspended. Additionally, all trading activities, including contract trading, copy trading, and spot trading, will be unavailable, including placing orders, closing positions, canceling orders, setting take profits, and stop losses.
Estimated Maintenance Time: April 7th, 05:00-08:00 (UTC+8)
To minimize inconvenience caused by the system upgrade, we strongly recommend:
- For users with pending orders: All pending orders will be automatically canceled once the upgrade begins. Therefore, we recommend that you cancel your pending orders yourself before the upgrade starts. You may re-enter your orders after the upgrade is completed.
- For users with open positions: Avoid making any transactions during the maintenance period. It is advisable to reassess your margin balance and risk levels before the system upgrade to mitigate potential liquidation risks due to price fluctuations.
Please ensure your trades are adequately prepared for the upgrade. We will promptly notify you upon completion of the upgrade. Thank you for your patience and cooperation.
If you have any questions or need assistance, please feel free to contact our online customer support.
BitVenus Team
April 3rd, 2024
【Contact us】
Website: https://www.bitvenus.com
Telegram: https://t.me/bitvenus_official
Twitter: https://twitter.com/bitvenus_global
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