Dear BitVenus users,
Instructions for deposit address
1. Before recharging, please confirm that the recharge currency is the same as the platform currency. Recharges in different currencies or the full name of the coin is inconsistent and cannot be credited to the account.
2. The wrong address and network are charged, failing to receive the account. For example: Please check the deposit address and network carefully before depositing. Depositing the assets of the ERC20 network into the on-chain network or other networks, for example: depositing ETH to the BTC address or BNB to the ERC20 address, will cause the support to fail to arrive.
3. The recharge page of the platform indicates the minimum recharge amount. If the amount you recharge does not get the minimum recharge unit, it will fail to credit the account.
Notes on the wrong chain
BitVenus is not responsible if you deposit or withdraw the currency to the wrong address.
If you withdraw coins from BitVenus to the wrong address, BitVenus cannot help you retrieve the coins.
If you recharge in a way that BitVenus does not support or restore the currency, that BitVenus does not help. BitVenus cannot help you retrieve the coins.
BitVenus does not assume any responsibility if you deposit a currency that BitVenus does not support.
Important Notice: BitVenus reminds and appeals to all users to be cautious when recharging currency. When transferring funds to a BitVenus account, the user must ensure that the process is correct.
Risk warning: The cryptocurrency market has high risks, please understand the risks and invest in products you are familiar with. Please carefully consider your investment experience, financial situation, investment objectives, risk tolerance and consult professional independent investment experts to make a decision before investing. The information presented on this page is for informational purposes only and should not be construed as any investment advice. Past earnings performance is not indicative of future earnings. You should be aware that the market value and returns of investment products fluctuate and you may lose the amount you invest. You are solely responsible for your investment decisions. BitVenus is not responsible for any possible investment losses.