Dear BitVenus users,
Q：What are the deposit methods?
A：At present, BitVenus provides electronic wallets for depositing coins. You can click 【Assets】 > click 【Deposit】 > select the currency you own to deposit into the platform. And you only need to copy the deposit address of the platform or the QR code provided by the e-wallet address and scan the code to recharge on other third-party digital currency wallet platforms.
Q：What is a USDT deposit?
A：USDT deposit means that the user recharges USDT assets from other third-party digital currency wallets to the address provided by the platform. The congestion of the network determines USDT recharge. The completion of the transaction needs to be confirmed by the miner’s blockchain node, and the recharge address must be confirmed. Once the transaction is sent to the blockchain network, it is irrevocable.
Q：What is the minimum amount of USDT e-wallet deposit?
A：The minimum recharge for the TRC-20 channel is 1 USDT; if it is less than 1 USDT, the recharge cannot be credited.
Note: The minimum amount of each currency can be viewed on the deposit page.
Ｑ：Why is the USDT e-wallet not credited?
Ａ：Because USDT wallet transfers need to be confirmed by several network nodes whether they are transferred out or transferred in, USDT wallet ERC-20 needs 20 confirmations, and ERC20 recharge needs 20 assurances before it can arrive (usually it takes several minutes) TRC20 chain USDT requires one confirm to be fully credited. The arrival speed will affect the confirmation speed due to many factors, such as network and server.
Q：Why is the BTC e-wallet not credited?
A：Because the BTC wallet is transferred out or transferred in, the wallet needs six confirmation. The arrival speed will affect the confirmation speed due to many factors, such as network and server.
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