Dear BitVenus user:
From January 16, 2023, bitvenus will open a user-specific wallet service, aiming to help users manage their personal assets more safely, conveniently and quickly. This product mainly serves users whose assets exceed 200,000 USDT on bitvenus. For eligible users, the platform will provide an exclusive on-chain wallet query and deposit and withdrawal portal, allowing users to enjoy decentralized asset management while trading on the centralized platform. In this way, even if there is a run on the exchange in extreme cases, the assets of users who use the exclusive wallet will not be affected.
Precautions:
1. The exclusive wallet service is mainly for bitvenus users whose funds exceed 200,000 USDT;
2. Application process: Edit the email to support@bitvenus.com, and we will reply you within 3-7 working days.
Email title: Exclusive Wallet Opening
Email content: user platform UID, telegram, email and telephone contact information (choose two from three)
3. The platform will compare and liquidate the funds on the user chain and the balance of the user's wallet every day;
Thank you for supporting BitVenus!
BitVenus Team
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